CALLS
Answer every call
Give customers a professional response day or night. HighmereHQ handles service intake, captures the details your team needs, and keeps the conversation moving.
AI front office for home-service businesses
Your business.
Always answered.
HighmereHQ handles inbound calls, customer intake, scheduling, two-way SMS, technician coordination, and front-office follow-up so your team can stay focused on the work in the field.
24/7 call handlingTwo-way SMSLive schedulingHuman transfer
Front office
HighmereHQ is handling it.
Incoming customer callAnswered
Service intakeCaptured
Appointment requestScheduled
Customer confirmationSent
Technician updateDelivered
Routine customer and scheduling work keeps moving. Your team steps in when an exception actually needs attention.
AI RECEPTIONIST
APPOINTMENTS
TWO-WAY SMS
WORKFORCE
AUTOMATION
One front office
The work between the phone ringing and the truck rolling.
HighmereHQ is built around the repetitive front-office work that keeps home-service businesses moving: answering, collecting, scheduling, updating, coordinating, and escalating.
SCHEDULING
Schedule without the back-and-forth
Book, reschedule, and cancel appointments using your business hours, availability, service rules, and existing customer context.
SMS
Keep customers updated
Send confirmations and appointment updates, then continue the conversation by text when customers have questions or need to make a change.
WORKFORCE
Coordinate the field team
Keep technicians informed when jobs are assigned or schedules change, while preserving the operating rules your business has approved.
ESCALATION
Bring in a human when it matters
Transfer live calls and surface exceptions when a customer needs a person, an urgent decision, or information HighmereHQ should not guess.
OPERATIONS
See what your front office is doing
Calls, customers, appointments, workforce activity, and operational exceptions stay organized in one place for your team to review.
How it works
Your rules in.
Front-office work out.
HighmereHQ follows the operating information your business provides instead of inventing policies or making promises your team has not approved.
01
Configure your business
Set your hours, services, service area, scheduling rules, policies, team, and escalation contacts.
02
HighmereHQ runs the front office
Inbound conversations become structured customer records, appointments, messages, and workforce actions.
03
Your team handles the exceptions
HighmereHQ keeps routine work moving and brings your people in when judgment or hands-on service is actually needed.
Built for home services
Built around the way service businesses actually operate.
HVAC, plumbing, roofing, electrical, restoration, and other field-service teams can configure HighmereHQ around their own services, hours, coverage areas, scheduling rules, and people.
HVAC
Plumbing
Roofing
Electrical
Restoration
Home Services
Your business. Always answered.
See HighmereHQ run a front office.
Tell us how your business works and we can show you what HighmereHQ would handle for your team.